Terms
The terms.
01The agreement
These terms are an agreement between you and Koi Compute, Inc. (“Koi”). By creating an account or using Koi, you accept them. If you use Koi for a company, you accept them for that company and confirm you’re allowed to.
02Your account
- Use an email address you control. Sign-in and password links go there, so whoever reads it can get in. Keep your password to yourself, and don’t reuse one from another site.
- Keep your API keys secret. Anything done with your account or your keys is your responsibility, so revoke a key as soon as you think it’s leaked.
- You must be 16 or older.
03Acceptable use
Don’t use Koi to:
- break the law, or host or train on content you don’t have the rights to;
- mine cryptocurrency;
- attack, scan or probe systems you don’t own, or send spam;
- get around usage limits, billing or security controls, or resell Koi without our agreement.
If you do, we may stop the workloads involved or suspend your account. Where we can, we’ll tell you first and give you a chance to fix it.
04Billing
- You pay for what you use, by the second, at the prices on our pricing page. Prices can change; we’ll give you at least 30 days’ notice before an increase affects you.
- Koi is prepaid: you add credit before your first GPU starts, and usage is drawn from it as it accrues. There’s no free credit. If you turn on automatic top-ups, you authorize us to charge your saved card the amount you chose each time your credit falls below the level you chose while something’s running, up to five times in 24 hours, until you turn them off in the console.
- When your credit runs out, your running machines stop and their disks are deleted. We email you before that happens, when you have about two hours left.
- Prices exclude taxes, which we add where required.
05Your data
Your code, models, datasets and outputs stay yours. You give us permission to store and process them only to run Koi for you. We never use them to train models. Our Privacy policy covers personal data.
06The service
We work hard to keep Koi up, and any service levels we publish apply to the products they name. Beyond those, Koi is provided “as is”: we don’t promise it will be uninterrupted or error-free, so keep copies of anything you can’t afford to lose.
Drift machines run on spare capacity and can be reclaimed at any time, without notice, along with their disks. No service level applies to Drift.
07Ending things
You can delete your account at any time in the console; you pay for what you used up to then. We may end these terms if you seriously or repeatedly break them, or with 90 days’ notice for any other reason, and we’ll give you time to take your data with you.
08Liability
To the extent the law allows, neither of us is liable for indirect or consequential losses, such as lost profits or data, and Koi’s total liability under these terms is limited to what you paid us in the 12 months before the claim.
09Changes and contact
If we change these terms in a way that matters, we’ll email account holders at least 30 days before the change applies. These terms are governed by the laws of the jurisdiction where Koi Compute, Inc. is incorporated. Questions go to legal@koicompute.co.